Q: How can our company customize Permanent Matches?
A:We offer the option of customizing the packaging design and branding, including customizing the company logo.
Q: What’s the minimum quantity we can order?
A: The minimum order quantity varies depending on customization and model, suitable for both small and large orders.
Q: Are there price reductions for larger orders?
A:Yes, we offer tiered pricing with discounts for bulk purchases.
Q: Can we get a sample before placing a large order?
A:Absolutely, samples are available for a nominal fee, deductible from the final order amount.
Q: What is the lead time for a large order?
A:Production times vary based on order size and customization, usually a few weeks to a couple of months.
Q: Do the Permanent Matches come with a warranty?
A:We offer warranties against manufacturing defects to ensure product quality and customer satisfaction.
Q: Are your Permanent Matches safety compliant?
A:Our products comply with all relevant safety standards for fire-starting tools.
Q: Can you help with custom packaging for retail purposes?
A: Yes, we offer tailored packaging design services to match your retail branding.
Q: Do you provide marketing support for resale?
A:We supply marketing materials like product brochures and displays for your retail environment.
Q: What shipping options are available for international orders?
A:We offer several international shipping methods, customizable to your order and destination requirements.
